forio.com - Simulation Run Count

Armand Moeis 16 posts

Hello. Every non facilitator user tried to login, the login component says
"You have reached the limit for the number of times you are allowed to run this simulation. If you wish to continue running the simulation, please contact your facilitator and ask them to clear your run count." How to reset the run count for user ? I have set the run limit to 99 but It does not work. Thank you.
This is my simulation http://forio.com/simulate/armand.moeis/supply-demand/run/#p=page1

posted about 1 year ago

Armand Moeis 16 posts

Update: now nothing is happened when I log in as facilitator. You can log in as Facilitator by using
User : wholesaler2
Pass : 12345
or log in as ordinary user by using
User : retailer2
Pass : 12345
I have followed this guide but the It still does not work. Thank you.
http://forio.com/simulate/docs/index.php/page/384

posted about 1 year ago

Will Glass-H... Administrator 202 posts

Hi Armand,

I tested this and the sim worked fine for me. Specifically, I logged in as each of your 4 players, with 4 different types of browsers, clicked "ready to step" and then the sim advanced. (You can't use different windows of the same browser -- i.e. two windows of IE-- as they share the same session. You have to use different computers or 4 different types of browsers).

With regards to your first error, I did not see the "limit" error message. I've seen this in the past when the teams are set up wrong. (Not sure exactly why this happens-- we'll need to dig into this). Be sure to have each player be set to the correct team and role.

With regards to the second issue, the team isn't currently set as a facilitator, so I didn't test it. But facilitators shouldn't be viewing the same screen as the teams. Instead you want to create a special facilitator screen that lets them monitor the progress of the various teams.

WILL

posted about 1 year ago

Armand Moeis 16 posts

I'm very sorry. Last night I fix the error by adding a team on each role and test my solution but did not have time to report It in forum. Thank you for your attention.

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posted about 1 year ago Armand Moeis 16 posts	Hello. Every non facilitator user tried to login, the login component says "You have reached the limit for the number of times you are allowed to run this simulation. If you wish to continue running the simulation, please contact your facilitator and ask them to clear your run count." How to reset the run count for user ? I have set the run limit to 99 but It does not work. Thank you. This is my simulation http://forio.com/simulate/armand.moeis/supply-demand/run/#p=page1

posted about 1 year ago Armand Moeis 16 posts	Update: now nothing is happened when I log in as facilitator. You can log in as Facilitator by using User : wholesaler2 Pass : 12345 or log in as ordinary user by using User : retailer2 Pass : 12345 I have followed this guide but the It still does not work. Thank you. http://forio.com/simulate/docs/index.php/page/384

posted about 1 year ago Will Glass-H... Administrator 202 posts	Hi Armand, I tested this and the sim worked fine for me. Specifically, I logged in as each of your 4 players, with 4 different types of browsers, clicked "ready to step" and then the sim advanced. (You can't use different windows of the same browser -- i.e. two windows of IE-- as they share the same session. You have to use different computers or 4 different types of browsers). With regards to your first error, I did not see the "limit" error message. I've seen this in the past when the teams are set up wrong. (Not sure exactly why this happens-- we'll need to dig into this). Be sure to have each player be set to the correct team and role. With regards to the second issue, the team isn't currently set as a facilitator, so I didn't test it. But facilitators shouldn't be viewing the same screen as the teams. Instead you want to create a special facilitator screen that lets them monitor the progress of the various teams. WILL

posted about 1 year ago Armand Moeis 16 posts	I'm very sorry. Last night I fix the error by adding a team on each role and test my solution but did not have time to report It in forum. Thank you for your attention.