HTTP 400 Error when generating API key and could not load model

Hi Team,

I’m currently want to upload a Stella model and use interface builder to generate the interface, however, the builder responded to an HTTP 400 error saying that could not load the model(cannot find the model). And when I’m trying to generate an API key, the server also responds to a 400 error.

Please provide some advice.

Thanks a lot.

Hi –

Sorry for delay in responding (due to a backlog of support requests). We have corrected the issue and you should no longer see a 400 error.

The issue was due to a internal configuration issue with your account. We use a separate file system for the STELLA models. When you uploaded the model it was supposed to internally convert to the STELLA compatible file system but didn’t for some reason. I’ve switched it over. This is a one time fix.

Sorry about the problem. Our team is reviewing why this didn’t happen automatically.

Hi wglass,

Thank you for your support, the model can be loaded, but the api key still cannnot generated.
The attachment is the error log, the server error 400.

Hi–

Unfortunately, API keys are not supported for Personal Projects.

These projects are intended to be run via HTML pages that are either publicly available (setting PUBLIC) or be the used when the author is also logged into Forio Epicenter (setting PRIVATE).

WILL