Not seeing results in the facilitator interface

#1

Hi there,

I’ve been developing a version of the single-player beer game.
I developed the user interface and a very simple facilitator interface.
Before continuing, I wanted to test how everything works.
Just like in your youtube video, I’ve added a test group with some user accounts and a facilitator account.
I logged in as one of the users and played the game. After that, I logged in as a facilitator to see if the results are shown and they are not. In the class results tab, where I wanted to see some results, it just says “no runs available yet”.
Can you help me with this? I’m not sure what I’m doing wrong.

Thanks!

Ivan

forio.com/app/stuttgart/beer-game-e1

#2

Hi – in order to see results, the run has to be “saved” which is a boolean flag in the run record. There’s an operation “run: save” which can be called. It can be called more than once.

I added this operation to the “Simulate” and the “Questionnaire” button in your sim. Now when the user clicks either button, the run will be added to the list. I tested this by impersonating “user1”. (You may want to delete the run from the list).

WILL

#3

Hi Will,

Oh that makes sense. Thanks a lot for your help!

Ivan

#4

Hi Will,

I have a new problem.
I’ve added a new questionnaire page and after I complete the game it doesn’t save answers.
All of the old ones work just fine.
I play the game as a test user, log out, then use the “impersonate user” function to check the questionnaire answers. Pages 2-5 save the questions normally, but page 1 doesn’t. Everything just gets deleted.

Do you know what it could be?

Ivan

#5

And there is another issue I just came across with.
I have created a new user group.
When I try to add authenticated users I keep getting error messages.
I want the group to have one facilitator and 50 users, however when I upload the table with user names and passwords I get an error notification saying “Password must have a combination of alpha and non-alpha-numeric characters.” I tried several different versions of passwords and none of them work, which is strange because with the test group there were no problems and I didn’t use non-alphanumerical characters. When I tried adding users one at a time I got this message: “com.forio.epicenter.ontology.gestalt.v3.AuthenticatedPlayerLimitException: You have reached the limit of players(40) for your account(2892)”.

Sorry to be such a pain :slight_smile:

Ivan

#6

Hi Ivan,

Quick response to the last item while I research the one before.

Your hosting plan for “stuttgart” is a Small Plan, which supports 40 registered users. You can see the full list of users under the “End Users” the left hand bar of your Team page. If you’d like to upgrade to a Forio Medium Plan, contact us at sales@forio.com and we’d be happy to help.

https://forio.com/products/epicenter/pricing/

#7

Regarding your data, I took a look at your sim and am unable to see anything that looks incorrect. My best guess is a mistake in what variables are used for the decisions, the logic in the model, or what variable is displaying the result. Have you double checked all this?

#8

Hi Will,

Thanks for your answer.
I realized later the 40 user limit. I think it will be enough for now but we’ll consider upgrading.

I guess the problem could be that I didn’t use specific variables in the Vensim model for the first page of the questionnaire.
I just used empty radio and text inputs. So should I just create dummy variables in my Vensim model and connect them with the inputs? If so, does it work the same for text inputs?

Ivan

#9

Hi – Vensim doesn’t support text variables (only numbers). If you created a model in Excel instead of Vensim you could enter numbers or strings.