Hi Forio Team
How are you? Hope you are doing well.
This week, we launched a new custom simulation for an enterprise client and, in the last moment, found a showstopper in the facilitator menu:
https://forio.com/app/silega/meli-pt/facilitator.html#fac/class_results_table.html
Somehow, the Forio epicentre visualizes random data, if we click “View” and impersonate per particular user, the data is correct. In this case, the percentage is a maximum 100%. All rows were 240% and after clicking “View” one by one became correct.
Today, I created a new user(meli-new) and tested it again without modifying the model. After 30 minutes, the data was still incorrect. if you click “View” link per user … the correct data appear per this particular user.
The CTX2 file looks correct.
Why Forio don’t pull the correct data from the DB directly when opening the facilitator page and we should visit users’ data one by one. What setting should we change?
I really appreciate any help you can provide.
All the best, Grigor