User-ID mistake

Hi Forio Team,
we made a little mistake, when we were setting up our profile. We were so excited to start our project, that we accidently named our user-id “01-02-2017_FirstProject”. Is there a way to change our user-id to andreas_größler? Because we are German, we would also be fine with andreas_groessler :wink:

Greetings from Germany and thanks in advance

Hi Andreas,

We will look further into this today and see which is more reasonable to do, whether to rename your profile or create a new profile and how much impact it has to your current 2 projects.

Regards,
Geromel

Hi–

We have changed your URL to be
https://forio.com/epicenter/andreas_groessler

When you log in with your name and password you should now see this URL. Let us know if everything works properly.

Cheers, WILL

Unfortunately, it didn’t work. There are two problems now.

The first is, that the project doesn’t appear on my Dashboard after logging in. If I want to go to the project, I have to follow the link you gave me above. As soon I go back to “Personal Home”, the project doesn’t appear there.

The second is, that because the existing project can’t be found after logging in, I am offered to create my “new” first project at my Dashboard. Furthermore, when I want to create my new first project, I will be forwarded to the old ID and it says:

“It looks like we cannot find page: /epicenter/01-02-2017_FirstProject
Please make sure the URL is correct.”

This it, how it looks like at the moment.
Could you send any E-Mails referring this topic to ivan.dula@bwi.uni-stuttgart.de.

Thank you and best regards

Hi,

Sorry for the difficulties. What is the user name you use to log in to Epicenter?

WILL

The user name is: produktion@bwi.uni-stuttgart.de

Hi - we believe this is now fixed. Can you please check and let us know?

WILL

Yes, it works.

Thank you for your help!