Interface builder is asking for login

#1

I set up a new project and when I try to build an interface with the interface builder, it asks for username and password… how can I solve this?

02
Screenshot 2024-01-22 at 17.54.02.png1478×506 37.1 KB

Interface Builder asking for password in Facilitator Interface
#2

Hi – We’ve seen this problem occasionally. Usually there’s a cookie from an earlier login that’s interfering with the page display and it redirects to the login. Try

(1) closing all browser windows, and reopening and logging in again to Epicenter

(2) If necessary, clear your cookie cache and then log in again
https://cybernews.com/resources/an-easy-to-use-guide-to-clear-browser-cookies/

1 Like
#3

Hi there,

I am also having this problem. I uploaded a very simple .vmfx.
I tried the solutions advised above. Still having the same issue.

Any advice please?

Many thanks

#4

Fix that worked for me:

  1. Delete the entire project.
  2. Re-upload the model in a PUBLIC project
  3. Initiate the interface builder (it successfully prepopulated the default pages)
  4. Go back to general settings and re-save the settings with PRIVATE project selected.

HTH

#5

Hi Solomon,

We’ve identified a permission bug that occurs the first time you create a project. We’ve working on a fix. If you log out/log back in, then create a second project it will work fine. Apologies for the difficulties, we should have a fix out soon.

WILL