ISSUE: SFTP connection results in General Error

#1

I tried to setup a SFTP connection from VSCode but ended up getting the following error:
SFTP: Inbound: Received STATUS (id:2, 4, “General failure”)

How do I fix this?

#3

To provide you with assistance, please clarify and let us know the following:

  • Name of the simulation
  • URL address of the simulation
#4

Hi –

Did you use the correct port, 9043 (for newer sims) or 9042 (for older sims)?

What SFTP program did you use?

Be sure to use your Epicenter username and password. The path will be the team and project for your sim.

#6

Hi Will,

I tried using the SFTP vscode extension with the following parameters:

{
“name”: “My Server”,
“host”: “forio.com”,
“protocol”: “sftp”,
“port”: 9042,
“username”: “USERNAME”,
“remotePath”: “/siminstitute/ib”,
“password”: “PASSWORD”,
“uploadOnSave”: false,
“useTempFile”: false,
“openSsh”: false
}

The project name is ib

#7

Hi Tim –

I haven’t used the vscode sftp extension, usually i use WinSCP. But any sftp/scp client should work.

Note that the port should be 9043. Can you try that?

WILL

#8

Thank you Will, changing the port to 9043 solved the issue.