Vensim exception

#1

I’m getting the following error:

VensimLibraryException: Vensim command(MENU>GAME) failed)

It is in the following project
https://forio.com/epicenter/builder/#/apm/marketing-dynamics---compare

any help is appreciated.

#2

Hello,
This problem is preventing me from creating any new projects. Is there any help that can be provided?

Thanks,
Andy

#3

Hi Andy,
Apologize for the delay.
Are you still encountering Vensim issue with Epicenter?
For us to further investigate, can please let us know what errors are displayed when you try to create a new project with Vensim?
You can also reach us at support@forio.com
Regards,
Geromel

#4

Hi Andy,

We received your recent email today regarding the error displayed for your project marketing-dynamics-compare 1

VensimLibraryException: Vensim command(MENU>GAME) failed)

We will reach out to you after we review further.
Regards,
Geromel

#5

Hi Andy,

After further review, the issue is that your Epicenter project is missing a spreadsheet (XLSX file).

When we downloaded your model and tried to run your model in the Vensim app, it failed to run.

You will need to upload the required exogenous files, including spreadsheets, to your Epicenter project model folder.

You can find additional information here…

https://forio.com/epicenter/docs/public/model_code/vensim/vensim_example_xls/

Regards,
Geromel

#6

Brilliant! I forgot to upload that when I created a revised version. Thank you!