Multiple-Server Queues
Operations Management Exercise: Hospital Queuing
Simulation Overview
Manage an ICU’s configuration to balance cost, patient experience, and clinical quality in this single-player simulation featuring two configurable scenarios and an integrated assessment quiz.
Players
Single Player
Languages
English
Simulation Time
Total Time: 1.5 hours
Intro 10 minutes, Gameplay 30 minutes, Debrief 50 minutes
Accessibility
No Accessibility Compliance
Price
$165 per person
Simulation Categories
The Story
In this single-player, asynchronous simulation, learners manage different configurations of a hospital Intensive Care Unit (ICU), choosing between multiple specialized units or a larger pooled unit. Adjustable factors such as arrival times, service times, and resource utilization influence patient waiting times. The exercise highlights the trade-offs among cost, patient experience, and clinical quality in queuing systems, and includes two configurable scenarios with an integrated assessment quiz.
Core Competencies
Conflict Resolution
Critical Thinking and Problem Solving
Prioritization and Time Management
Learning Objectives
Resources to Power Your Simulation
Each simulation comes with a Teaching Guidebook for the facilitator along with 1:1 facilitator training and free trials.
Available with this simulation
Facilitation Guide
Debrief Slides
Intro Slides
Free Trial & Demo
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